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(504) 484-9530
Free Consultation
(504) 484-9530

Medical Appointment Transportation & Companion Service in New Orleans

Reliable, Compassionate Support for Every Medical Journey

When getting to medical appointments becomes a challenge, Care Consultants of Greater New Orleans provides trusted transportation and companionship services that ensure your loved ones receive the care they need—safely, comfortably, and on time.

Professional Non-Emergency Medical Transportation You Can Count On

For older adults and individuals with disabilities or mobility limitations, attending medical appointments can feel overwhelming. Whether it’s managing complex health conditions, recovering from surgery, or simply needing assistance getting to and from the clinic, our medical appointment transportation in New Orleans offers the support that makes all the difference.

Our non-emergency medical transportation services go beyond basic rides. We provide trained caregivers who offer companionship, advocate for patients during visits, and ensure safe door-to-door assistance. Families gain peace of mind knowing their loved ones are cared for throughout every medical journey.

What Sets Our Transportation Services Apart

More Than Just a Ride

Unlike standard transportation providers, Care Consultants combines reliable transport with professional care management. Our caregivers don’t just drop clients off at appointments—they stay present, provide support during the visit, communicate with healthcare providers when needed, and ensure clients return home safely.

This comprehensive approach transforms routine medical trips into opportunities for health advocacy, emotional support, and improved care coordination.

Non-emergency medical transportation in New Orleans by Care Consultants.

Understanding Non-Emergency Medical Transportation

Non-emergency medical transportation (NEMT) refers to transport services for individuals who need assistance getting to medical appointments but don’t require emergency ambulance services. NEMT services serve patients who may be physically unable to drive, lack access to reliable transportation, or need support during medical procedures.

The importance of NEMT cannot be overstated. Regular access to healthcare directly impacts health outcomes, particularly for those managing chronic conditions or requiring preventive care. When transportation becomes a barrier, patients miss critical appointments, delay medical assistance and necessary treatments, and face declining health.

Our non-emergency medical transportation service bridges this gap, ensuring consistent access to the medical care that improves quality of life and contributes to better long-term health outcomes.

Who Benefits from Medical Transportation Services

Our services support a wide range of individuals throughout New Orleans and surrounding areas:

  • Seniors with mobility limitations who can no longer drive safely
  • Individuals recovering from surgery or medical procedures requiring assistance
  • Patients with chronic health conditions needing frequent medical appointments
  • People with cognitive impairments who need companionship and guidance
  • Those without reliable family support or friends nearby to provide rides
  • Long-distance caregivers unable to accompany loved ones to appointments

Understanding Non-Emergency Medical Transportation

Non-emergency medical transportation (NEMT) refers to transport services for individuals who need assistance getting to medical appointments but don’t require emergency ambulance services. NEMT services serve patients who may be physically unable to drive, lack access to reliable transportation, or need support during medical procedures.

The importance of NEMT cannot be overstated. Regular access to healthcare directly impacts health outcomes, particularly for those managing chronic conditions or requiring preventive care. When transportation becomes a barrier, patients miss critical appointments, delay medical assistance and necessary treatments, and face declining health.

Our non-emergency medical transportation service bridges this gap, ensuring consistent access to the medical care that improves quality of life and contributes to better long-term health outcomes.

Who Benefits from Medical Transportation Services

Our services support a wide range of individuals throughout New Orleans and surrounding areas:

  • Seniors with mobility limitations who can no longer drive safely
  • Individuals recovering from surgery or medical procedures requiring assistance
  • Patients with chronic health conditions needing frequent medical appointments
  • People with cognitive impairments who need companionship and guidance
  • Those without reliable family support or friends nearby to provide rides
  • Long-distance caregivers unable to accompany loved ones to appointments

Medical Procedure Transportation With Complete Care Support

Before, During, and After Care

Medical procedures—whether routine or complex—often require special transportation considerations. Our medical procedure companion service ensures patients arrive prepared, receive support during the visit, and return home safely to focus on recovery.

Pre-Procedure Support

• Coordinate schedule and confirm appointment times

• Provide medication reminders before the visit

• Ensure patients follow pre-procedure instructions

• Offer reassurance and reduce anxiety

During the Appointment

• Accompany patients throughout the visit

• Take notes and ask clarifying questions

• Communicate with healthcare providers as needed

• Provide emotional support and companionship

Post-Procedure Assistance

• Ensure safe transport home

• Help patients understand discharge instructions

• Coordinate follow-up care needs

• Monitor initial recovery and report concerns

Pre-Procedure Support

• Coordinate schedule and confirm appointment times

• Provide medication reminders before the visit

• Ensure patients follow pre-procedure instructions

• Offer reassurance and reduce anxiety

During the Appointment

• Accompany patients throughout the visit

• Take notes and ask clarifying questions

• Communicate with healthcare providers as needed

• Provide emotional support and companionship

Post-Procedure Assistance

• Ensure safe transport home

• Help patients understand discharge instructions

• Coordinate follow-up care needs

• Monitor initial recovery and report concerns

Key Features of Our Transportation Service

Safety and Reliability First
Every driver on our team is trained, background-checked, and committed to professionalism. Our vehicles are well-maintained and equipped to accommodate various mobility needs. We understand that reliability isn't just about being on time—it's about consistency, safety, and trust.
Flexible Scheduling
Medical appointments don't always follow a predictable schedule. We offer both scheduled and on-demand transportation to accommodate changing needs. Whether it's weekly therapy, monthly check-ups, or urgent specialist visits, we adapt to serve our clients' requirements.
Door to Door Assistance
Transportation assistance begins the moment we arrive at your door and continues until your loved one is safely back home. We help with entering and exiting the vehicle, navigating the hospital or clinic, and ensuring comfort throughout each trip.
Communication and Updates
Clear communication is central to everything we do. We provide regular updates throughout each trip—from pickup confirmation to safe arrival home—so families have complete visibility into their loved one's care. When your loved one is undergoing a medical procedure, we keep you informed during the appointment as well, providing reassurance and real-time information about their status and progress.
Request a Free Consultation
Medical appointment and medical procedure companionship by Care Consultants in New Orleans.

The Difference Companionship Makes

Medical appointments can be stressful, confusing, and emotionally challenging—especially for older adults managing multiple health issues. Our companionship services provide more than physical transport; they offer:

  • Emotional support during difficult medical visits
  • Advocacy when communicating with healthcare teams
  • Practical assistance with paperwork and scheduling
  • Social connection that reduces isolation
  • Observational care that identifies changes in health status

This human connection transforms clinical appointments into supported experiences where patients feel heard, understood, and cared for.

"I can’t say enough good things about Elizabeth. When my family was feeling totally overwhelmed trying to figure out the best care for my granny, she stepped in and made all the difference, even helping with everyday tasks. Having Elizabeth guide us through everything gave us so much peace of mind. We honestly don’t know what we would have done without her!!"

P. Tate

New Orleans
"My mom has dementia and I was nervous about leaving her, even just for a week. Elizabeth stepped in and was absolutely AMAZING! Getting regular updates from Elizabeth gave me total peace of mind, and I could actually relax knowing someone was there to check in and keep things stable. I cannot recommend Elizabeth enough!!"

K. Melancon

New Orleans
Care Consultants of New Orleans is a member of the Aging Life Care Association.

Our commitment to professional standards and ethical practices ensures you receive the highest quality geriatric care management services, including transportation and companionship support.

Why Families Choose Care Consultants

Local Expertise. As New Orleans residents, we understand the unique challenges of navigating healthcare in our community. We know the hospitals, clinics, and medical practices throughout Orleans Parish and beyond.

Trained Professional Caregivers. Our team receives ongoing training in patient care, safety practices, and healthcare communication. We aim for excellence in every interaction.

Integrated Care Management. Transportation is just one piece of comprehensive geriatric care. Our services connect seamlessly with broader care management, ensuring all aspects of your loved one’s health receive proper attention.

Family Partnership. We view families as essential partners in care. Regular communication, transparency, and collaboration define our approach.

Ready to Ensure Reliable Medical Transportation?

Don’t let transportation barriers compromise your loved one’s health and well-being. Our team is ready to provide the support, assistance, and companionship that makes every medical journey safe and comfortable.

Contact Care Consultants of Greater New Orleans today:

    Request a Free Consultation

    Frequently-Asked Questions

    How far in advance should I schedule transportation?
    For routine medical appointments, we recommend scheduling at least one week ahead. However, we accommodate shorter notice and urgent needs whenever possible. Our flexible approach helps us serve clients when they need us most.
    Can the caregiver stay with my loved one during the entire appointment?
    Yes. Our caregivers can remain present throughout the medical visit, take notes, ask questions on behalf of the patient, and provide companionship. This support makes a significant difference in care quality and patient comfort.
    What is the cost of your transportation services?
    Costs vary based on distance, frequency of trips, and level of assistance required. We provide transparent pricing during your consultation. Our goal is to provide non-emergency medical transportation that remains affordable and accessible.
    Do you transport patients to all types of medical facilities?
    Yes. We provide rides to hospitals, clinics, specialist offices, physical therapy centers, dialysis appointments, imaging centers, and any other healthcare facility throughout the New Orleans area.
    What if my loved one uses a wheelchair or walker?
    Our vehicle options and trained caregivers can accommodate various mobility aids. We ensure safe, comfortable transport regardless of physical limitations.